Payment policy

Invoices for memberships, products, courses, event registrations, and advertising require payment in full prior to accessing ISSP benefits, services, and systems. Invoices shall be valid for 30 days from the date of purchase. If payment is not made within the initial 30 day period, ISSP will terminate this invoice and the order will be canceled.

External Procurement Systems

The ISSP Team will work with external procurement processes, including but not limited to requests for IRS tax W-9 form, external billing contact, ACH coordination, and certificate of insurance requests for any invoice exceeding $1,000 USD. For invoices less than $1,000 USD, all payments must be processed through the ISSP payment systems.

If you would like to pay for a user's membership, course, or study materials, we can only create invoices under the member name. Their name is tied directly to these benefits. Reach out to us for more details.

If you are dissatisfied with your purchase or are otherwise unable to access your purchased product/service in its entirety, you may read our FAQs or reach out to technical support.